“There is more to Auditing than just Refunds”

At Ship-Rec Logistics we find that just auditing for refunds is just not enough. We analyze and process every bill we receive for all of the refunds you deserve but with our detailed audits we insure that you are following all of the Best Practices. We notify our clients when they are not following these methods. We have found that companies can actually negate their discounts and savings by not adhering to the correct shipping guidelines and following the Best Practices. We notify our clients and keep them up to date on their errors and how to prevent them in the future. The notification of the Best Practices is a Complimentary service we offer when we are auditing with our Revenue Recovery Service.


We then process all of the refunds for our clients with their carriers. These credits will be posted directly to your carriers statements or sent by check to you from your carrier. Ship-Rec will not invoice a client for the charge until the client has received a valid credit. Our team will verify all credits have been recovered and applied to your account. Our Recovery Service is a contingency based service. There are no hourly fees or set-up fees. The bottom line is that if we don’t find any refunds you pay nothing and still receive the Best Practices Analysis and Updates Free. Below is just a small sample of where refunds can be generated from:


  • Late deliveries
  • No proof of delivery
  • Incorrect Fuel Surcharge
  • Incorrect Residential Surcharge
  • Incorrect Extended Area or Super Rural
  • Additional weight Surcharge
  • Invalid accessorial charges
  • Oversize surcharge
  • Duplicate charges
  • Manifested but not shipped
  • Missing incentives
  • Incorrect or No Discount applied